Orders and Returns

How to Purchase Original Art

Lucas Smith Art is available for purchase through several venues: my website, my studio (Studio 12) at Ashton Gallery in San Diego, North Coastal Art Gallery in Carlsbad, The San Diego Watercolor Society in Liberty Station, and online at Saatchi Art. Each year, I create new series and hold a Solo Exhibition, and I regularly submit my pieces to various galleries throughout Southern California.

I enjoy live painting at events and attending opening receptions each month at Ashton Art Gallery, where I participate in regional exhibitions and keep my studio open for clients to visit and see my current projects. I also attend First Friday opening receptions at the SDWS from 5pm-8pm. My studio hours are Monday, Wednesday, and Thursday evenings from 6pm-9pm, and Fridays from 10:30am-1:30pm on class days. As my work is selling quickly and I am busy with multiple commissions, if you see something you like, don't hesitate to purchase it.

Commissioning Custom Art

I am open to discussing custom commissions. A 50% down payment is required, with the remaining 50% due upon completion. I will send work-in-progress photos throughout the process. Customers are allowed up to two revisions, depending on the requests. Commissions typically take 4-6 weeks and include shipping and handling fees. Currently, I ship within the U.S., Canada, and some international countries. Please contact me for more information.

Requesting Reproductions

Currently, I am focused on producing and selling original, one-of-a-kind pieces. If I decide to offer reproductions in the future, I will announce it to my email subscribers first, so be sure to sign up for my emails.

Framing Your Art

If you purchase art on deep-wrap stretched canvas, no additional framing is necessary, though a floater frame can provide a modern touch. For art on unstretched canvas, you can choose to have it framed flat, mounted on a deep cradled wood panel, or re-stretched onto 1.5” deep bars. Art on cradled wood panel does not require additional framing if the sides are protected and not painted over.

Materials Used

I work on both raw canvas and wood panels to explore new materials. I use level 3 professional canvases, typically already stretched, and add black gesso for extra texture before beginning my work. My wood panels are custom-made by my framer and come in various sizes and shapes.

Ready-to-Hang Art

Art on stretched canvas or wood panels will arrive ready to hang. If your art is larger and shipped rolled, you will need to have it stretched by a local framer.

Shipping Details

I use standard shipping guidelines through FedEx, UPS, and USPS, with a signature required at pickup. Tracking information will be provided via text or email.

Stretched Canvas or Wood Panel: Wrapped in glassine tissue with protective corners, wrapped in plastic, padded, and shipped in a sturdy box or wooden crate marked “Fragile - Fine Art.” Most packages arrive within 2-4 days in the U.S.

Art on Paper: Packaged carefully in a paper or plastic sleeve. Smaller pieces are mailed in a flat mailer, while larger pieces are sent in a thick tube. Most packages arrive within 1-3 days in the U.S.

International Shipping

I ship to some international countries. Fees will be calculated and added to the artwork price. Please contact me to check if your country is within reach.

Local Pickup

You can pick up your art at my studio, which is the best way to see where it was created and meet the artist. Select Local Pickup at checkout, and we will arrange a day and time to meet. Larger works over 60”-72” are for local pickup only.

Local Delivery

For orders in San Diego, Orange, or Los Angeles counties, I offer local delivery. Select Local Delivery at checkout, and we will arrange a day and time to meet. Delivery costs are calculated at checkout.

Ownership Rights

I retain all rights to the artwork I create, including sold and custom pieces. Buyers may not reproduce the artwork without written permission. If the artwork is reproduced in a magazine or other media, I only ask for credit.

Artwork Returns

You can request a refund within 7 days of delivery. The item must be returned in good, sellable condition. Buyers are responsible for return shipping fees. Please read descriptions carefully and check colors on different screens. I can provide a video in natural daylight upon request to help with your purchasing decision. Contact me within 7 days of delivery to address any concerns.

Refunds

If you haven't received your refund yet, check your bank account, credit card company, or payment service. Processing times may vary. If you still have not received your refund, please contact me.

Local Pickup, Local Delivery, and Shipping

Choose your preferred method during checkout. If you select shipping but change your mind before the order is sent, contact me to arrange for pickup or delivery instead. Delivery costs are calculated at checkout for San Diego, Orange, and Los Angeles counties.

Shipping Information

Allow up to 3 working days for processing and an additional 5 days for shipping. You will receive tracking information via email. Damaged art will be refunded if reported within 48 hours of receipt. Please handle your art with care when framing, stretching, or hanging. Lost art in transit will be refunded if not delivered within 30 days of the estimated arrival. Missing art marked "delivered" will not be refunded.